CUSTOMER
REVIEWS

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Everywhere I went for my air conditioning issue for a 2014 chevy cruze, they started it was my compressor. Aamco looked at the issue since my compressor was not turning on and low behold it was just a loose connection. They have save me a good amount of money because fixing a compressor is near a 1000 or more and fixing a loose connection is around 100. Thank you very much. I will be returning to do business with you for both of my vehicles and would suggest them to anyone in the knoxville area.

Jason S.

July, 2019 Local
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Thank you very much for the great Service.
Very Honest place. I took my vehicle with some transmission problem and thought it was solenoid that was bad, and they could easily charge me for the new solenoid and service. But no they did not charge me a penny because it was just a bad connection. It is everybody's dream to find good and honest mechanic and AAMCO on kingston pike is the one.

Kalpesh T.

March, 2019 Local
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So pleased with Aamco. (On Kingston pike)
Me and my fiance had starter problems on a Honda Civic. We needed it fixed as fast as we could get it done to avoid him missing work.
Our car messed up on us on a Saturday night, of course places are closed on Sundays so we called Monday morning, talked to them about how important it was to have it done as soon as possible. They got us in that morning and had it fixed by the afternoon. So Monday was the only day of work that my fiance had to miss. We really appreciate their speed at getting our car fixed.

April H.

February, 2019 Local
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My transmission was slipping after being serviced elsewhere. The guys at AAMCO checked it and found the transmission was 4 quarts low on fluid. The charged me for the fluid and sent me on my way. Problem solved! Thanks Daniel and staff for the great service. Did I mention that they were all headed to lunch as I pulled in and postponed their lunch breaks to take care of me? Who does that? AAMCO does.

Richard L

September, 2018 Local
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OUTSTANDING SERVICE! I live out of the area and my engine light came on. I was on my way home 45 miles from Knoxville and stopped by a local Subaru Dealership (not in Knoxville FYI) on the way home and told them about the engine light on and the car "bucking"... I waited a good 45 min to an hour with my dog in the waiting room of that dealership only to be told they couldn't see me that day, and that I would have to come back in two days!! WWHHAATT?? ARE YOU KIDDING ME?!?. I said, "can't you just plug the computer in just to see what's wrong? I don't want to break down or ruin the engine if it's serious"....(I still had a ways to go to get home! and they knew it and I was an established customer with them too!! ) well they said they didn't "have time" to plug the computer in to see what's wrong?!? So I drove home praying my car would make it... The next day, I made some calls and thought it may have been a transmission problem. After making an appointment with Daniel at AAMCO I drove to Kingston Pike in Knoxville (again praying the vehicle would make it) and Daniel saw to it that my car was checked out thoroughly. It turned out that my 13 year old vehicle had the original spark plugs and a bad coil wire too and all needed replacing. They gave me a loaner car (nice not having to sit around a waiting room all day) and fixed my car to perfection. As a former investigator? I appreciate honesty! They could have said it was a bad transmission and being female? I wouldn't have known any better. I appreciate their outstanding work ethic, honesty and quality repair and highly recommend AAMCO on Kingston Pike in Knoxville TN for ANY type of repairs. Forget the dealership! They left me in a lurch! This is my new "go to" place for any mechanical issues with my vehicle from now on! šŸ˜€šŸ˜ Thank the good Lord it was not my transmission! Ask for Danielle or Daniel! Both are awesome and took great care of me! :)
Remember, KINGSTON PIKE LOCATION IN KNOXVILLE! Have an awesome day!

Lee M.

February, 2018 Local
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I have always been very pleased with their service.

Michelle G.

November, 2017 Local
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Great speedy service and fairly priced

Angel B.

June, 2017 Local
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Your amazing staff brought me so much peace & relief last week when my car broke down while traveling from Chattanooga to Asheville. Danielle was incredibly helpful and encouraging to me. Your mechanic, Thad, will be my "mechanic hero" forever. He was so kind, so personable, and so caring! I will always be thankful for the assistance I received.

Debbie C.

June, 2017 Local
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My car was in rough shape and AAMCO on Kingston Pike happen to be the closet shop. They were very nice and incredibly helpful! They made sure to explain the problem with my car in detail so I could understand the issue.

Ashley L.

May, 2017 Local
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I have used AAMCO on Kingston Pike on several occasions to provide repair for my college daughter's very old Ford Escape. Daniel is very professional and works hard to keep costs down. He will typically call himself to discuss any problems and costs for repair. The office space is clean and warm and the staff is professional and friendly. I highly recommend AAMCO on Kingston Pike.

Renee R.

May, 2017 Local
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Very knowledgeable and professional staff!

Andrew

January, 2017 Local
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Always friendly!! And they always give me good prices and will tell me sreight up!! They are the best!!!

Gus

December, 2016 Local
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One of life's greatest challenges is finding a good mechanic who gives you solid, trustworthy advice and is able to complete repairs completely and effectively. I can unequivocally endorse this repair shop as professional, reliable, competent, fair and helpful. My story: I had my transmission completely replaced by an AAMCO-certified shop near Raleigh, N.C., then took a road trip to Nashville, On my way home, my SUV freaked out with alarms sounding (didn't know I had those) and multiple "check engine" messages. Then my transmission stuck in first gear and I wasn't able to get above 40mph on the I-40 eastbound. I called this shop and Daniel, the manager, took care of everything. He arranged for a tow truck, provided a loaner car, provided a full report of the damage and repaired what he could so that I could return to Raleigh (this did necessitate a two-night stay in Knoxville which was not the fault of the shop at all). If I lived in Knoxville, this would be my mechanic because they are honest, don't take advantage of your situation (I would have been a sitting duck with a less ethical mechanic!), helpful and most importantly, get the work done right the first time. Thank you to Daniel and all the AAMCO staff!!!

Shannon D.

November, 2016 Local
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This shop is amazing and can be trusted with your business. I recently had my transmission completely replaced in Raleigh, NC, then took a road trip to Nashville, On my way home, with two young children on board, my SUV freaks out - alarms sounding, multiple "check engine" messages and the transmission stuck in first gear. I spoke with Daniel, the shop manager, and he took care of everything (tow truck, loaner car, and all repairs needed to get me home). It would have been very easy to have taken advantage of my situation to ding me for all sorts of extra work but they did not. If I lived in Knoxville, this would be my go-to mechanic. You can trust their advice and know they will get the work done right the first time. Thank you to Daniel and all the TCC staff!!!!

Shannon D.

November, 2016 Local
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I have had a sprinter van up for 10 years. This is by far the best place to bring your sprinter van to get it worked on. They know what they're doing. The dealerships cost too much and don't know what they're doing. Come to the sprinter specialist if you want to great deal and fast service. They are the best !!!!! They have the right tools to work on a sprinter van...... Other mechanics do not.. Even a simple oil change can be a disaster..... Bring it to the SPRINTER SPECIALIST !!! I have taken my van to all the wrong places.. This is the right one...

Alex G

August, 2016 Local
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Excellent service on recent linkage repair Professional customer focused service with timely work In and out within 2 hours

Terry A

2005 Buick Rendezvous July, 2015 Local
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Professional and friendly crew. Top class service.

Aravinda R

June, 2015 Local
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Totally wonderful place to take your vehicle. They care about you and your ride like it's their child. Don't bother going to other places who are not certified or know what they are doing with your car. Believe me! I did it and AAMCO had to fix the negligence. Daniel, the manager, is very knowlegeable and takes the time to explain the problem so that you understand. Danielle, the office manager, is a sweetheart and you can even use a loaner car to get to work and back. Makes for a great feeling, every time I have gone there. The only place to take your vehicle; I wouldn't trust anyone else. They are simply the best!

Connie D

June, 2015 Local
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The shop was clean. The people were very helpful and friendly. They did not put any pressure on me. They showed me what needed to be done. I will do business with them again.

Tina M.

2001 Honda CRV January, 2015 Local
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Was able to get my vehicle repaired the very next day. Was given options of various repairs. Overall pretty good service

Matt

2001 Dodge Ram 1500 January, 2015 Local
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Just dropping a line to let you know how pleased I was in the transmission overhaul. The overhaul has definitely added life to my truck.

Have a Blessed, Happy and safe Thanksgiving.

Ed S

November, 2014 Local
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Thank goodness for AAMCO! They have worked on three of our vehicles and we have always been pleased with the work and the timely return. Danielle has always been super helpful and had come to my rescue more than once. Thank all of you for the great work.

Lauren D

October, 2014 Local
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AAMCO has provided professional customer service as well as labor.

Danielle Gifford, the office manager, has gone out of her way to make sure she answered any questions and very thorough explanations. She has been courteous and prompt.

Daniel was also very helpful, answered all questions, very detailed in explaining the work to be done, waiting for approval, and expedited the repairs on my vehicle.

I had to have transmission repaired and have had no problems at all with the repairs that were done. The car has been running very smoothly.

I will recommend AAMCO to friends for any car repairs they may need.

I appreciate AAMCO and the services they have provided.

Carlotta W.

2008 Mazda Tribute September, 2014 Local
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I recently had my oil changed and tires rotated at your AAMCO store. Not only was the job completed promptly, but your staff was extremely friendly. The young lady at the front desk was friendly and very knowledgeable in her work. Thank you again, and I will be recommending you all to my friends and family.

Ashley E.

2013 Chrysler 200 September, 2014 Local
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I contacted AAMCO on 7/10/14 and addressed my car issues with Danielle
Gifford. She was very informative, knowledgable and helpful in getting my
car into the shop and back out on the road as soon as possible. Even with my
hectic schedule between school and work she was able to get me into the shop
and run a full diagnostics on my car and replace the entire braking system
in a matter of one full business day. She even had to order parts and was
still able to get my car done and back to me on a Friday afternoon before
the weekend. If it were not for her and her outstanding team of technicians'
efficiency I would have had to rent a car for the weekend. Not only did this
team fix my car quickly but the job was done right. Something I really
appreciated about Danielle was her honestly and transparency with me. She
informed me of all the issues found upon inspection of my car and gave my a
priority list of what needed to be addressed first, this is a rare quality
that I have found in a mechanics shop. I received exceptional service from
AAMCO. I will be back and have referred many friends to this shop. Thank you
for your exceptional service!

Savanah C

2001 Ford Escape August, 2014 Local
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We recently had the transmission replaced in our F150. We were very
impressed with the friendliness and professionalism of the staff at AAMCO.
We were constantly kept up to date with the status of our F150 and it's now
running great. We will return and will definitely recommend AAMCO in the future. Thanks again!

Erica F

2005 Ford F-150 August, 2014 Local
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Thank you for the wonderful service. I had my oil changed and tires rotated today at AAMCO. They were quick and did an excellent job. Best of all the receptionist was friendly and knowledgeable. Made my experience so much more enjoyable feeling welcomed. This is my go to place for my car services from now on!

Amanda P

2008 Ford Focus June, 2014 Local
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I had such an amazing experience at AAMCO. I've never been to a auto repair facility that I could trust. Your staff was completely honest from the moment I walked in to the time I picked up my car. The lady who helped me explained things in a way I could understand. She never set false expectations. Great work. Good price. Excellent service! Thank you!

Sarah J

2002 Dodge Neon May, 2014 Local
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Best Auto Repair In Knoxville ā€“ If you are looking for a place to have your oil changed, your A/C serviced or your transmission checked out then you need to give AAMCO on Kingston Pike a call.

No matter what you need to have done you will get great service and a great price here.

JDA76

Local
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Excellent customer service and honesty! We took my older sonā€™s car to them because we were told heā€™d need a transmission replacement. They did a diagnostic to make sure because they didnā€™t want us spending the money on something that big if it was something else. Ended up being something much smaller and saved us about $5000 dollars. Since they already earned my trust, I took my youngest sonā€™s Jeep up there for a differential issue. They did some testing and felt safer with us taking it to a specialist. They didnā€™t even charge us for what they did on the Jeep to determine that. I highly recommend them! Christy was super nice and helpful!

Kathleen Thorne

August, 2024 Google Reviews
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Christy was very helpful and kind! The communication was great, and they were able to get our truck running and returned to us very quickly and at a great price! Highly recommend taking your vehicle here!

Paige L

August, 2024 Google Reviews
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Great, honest people. Took my vehicle in for a diagnostic after another shop could not find the issue I wanted addressed. This team was able to diagnosis and fix it. Have started bringing all my vehicles here now.

Jay Coles

August, 2024 Google Reviews
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Daniel was 100% upfront and transparent, Christie was an absolute charm with customer service - next transmission issue I ever have, I will be towing it to them to make sure the service is as good as it was this time. Can't say enough about how easily they handled it all and how fast they had my truck running again. This is how customer service and automotive work should be done here at this shop!

Connor Gorman

July, 2024 Google Reviews
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Took my 2005 Monte Carlo in for routine transmission service. Daniel and Christy were professional, communicated with me during the process and had my car ready same day!

James Davis II

July, 2024 Google Reviews